API Technology

The UCMS API has been created to allow client organizations to securely send member requests for services to WPO

What is the API (Application Programming Interface) Integration?

The purpose of our API integrations is to facilitate the relationship between us and our clients. The B2B API integration gives clients the possibility to interact with us from their own infrastructures. We also offer customization options to the clients’ infrastructures.

API integration video

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Content API

The Content API allows WPO to make content available on an organization’s
own platforms and apps and integrate smoothly with their current
interfaces. As an option, we can use a digital tool that allows a seamless
user experience between the organization’s intranet and other
technology, and our support services, as well as host externally.

Unified Case Management System (UCMS) API

The UCMS API enables you to securely send member requests for services to our case management system.

Simply put, it serves to connect your internal infrastructure and our platform. This enables you to interact with us seamlessly and without delay. This means you can streamline workflows and enhance the efficiency of your operations by integrating your office with our case management system. You’ll have the ability to send member requests effortlessly and access numerous wellbeing solutions, all within your own infrastructure.

Connecting You to Care

Workplace Options knows how important it is to communicate and have the most efficient processes for your business and workforce.

No matter if you’re an Employee Assistance Program (EAP), a parent company, or a child company, our API integration solutions can help you connect with your members. Utilizing this interface gives your EAP or parent company the flexibility to select specific child companies to which your members belong. This ensures your employees get personalized support and targeted solutions for their needs.

When you join us, you’ll experience the full benefits of seamless integration and streamlined member requests through our mental health API. You’ll be able to take advantage of our human-centered approach and full range of wellbeing solutions. We help empower your organization and foster a healthier, more productive workforce. To learn more and start your journey of enhanced efficiency and employee support, reach out to us today.

Wellbeing Case Studies

Case Study

Managing Trauma Triggers After Experiencing Assault

A support worker who works at a residential care facility reached out for support. He explained that he had been off work since April after he had been violently assaulted onsite by one of the service users. Police were called to the scene and immediately…
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Case Study

Coping with a diagnosis

A student called the Student Assistance Program for in-the-moment support. She was diagnosed with attention deficit hyperactivity disorder (ADHD) and was under medication. She reported anxiety and shared that she had low motivation and self-doubt. She explained that she was suffering from the side effects…
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Case Study

Elder Care

A participant reached out looking for resources for himself. He explained that he had a speech disorder following an accident and wants to work on building his confidence for work and socialising. The Elder Care Consultant was able to work with the participant to determine…
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Case Study

Wellbeing Ambassador Program

The Wellbeing Ambassador Program is part of an organization’s strategic direction to create a safe and psychologically healthy workplace. The program is a multi-pronged approach that includes three elements: wellbeing assessment, training of Managers, and training and support of Ambassadors. Workplace Options’ Wellbeing Ambassador Program…
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Case Study

A Comprehensive Needs Assessment

SITUATION A multinational corporation that was preparing to implement a global wellbeing program reached out to the Consulting Practice team to analyze member needs and community assets for its global workforce of 10,000 employees located across 80 work sites, including remote field locations. ACTION The…
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* The story above is based on a real-life situation, but details have been changed or omitted to protect the anonymity of the individual receiving support.